Frequently Asked Questions

HairCut & Styling

What does a cut & style include?

Wash, massage, cut (includes trim) blow dry and style.
Includes for Men & Women.

What is a Fringe Trim?

Cutting your front bang

What is a Blowdry & Styling service?

Wash, massage and blowdry, you can let your stylist know if you want bouncy brush curls, smooth and straight or blunt beach waves

What is an Updo?

A hairstyle in which the hair is swept up and fastened away from the face and neck

What is a Color Style-Out?

What is a Post Colour Blowdry”? and under the description it should be replaced with “This service is a blowdry done to all colour services to ensure you’re leaving the salon looking gorgeous

Men's Haircuts

What is men's grey coverage?

This is a color service performed only on men and lasts up to 2 weeks (it washes off slowly to avoid a regrowth from showing). It’s super natural.

What is X-tenso straightening for men (short hair)?

This is a chemical straightening treatment for men with curly hair.

What is a Men's cleanup?

A quick 5-minute cleanup around your collar or sideburns (wash and massage not included)

Hair Colouring

When should I book roots?

If you are darkening or covering grey hair with a solid color (NOT BLEACH OR HIGHLIGHTS) than you would book roots.

If you do not want to put a solid color and wish to have your roots done in highlight form, then you would book highlights.

If you are dark and wish to change your base color and add highlights, then you would book roots + highlights.

If you are over 50% grey and wish to get highlights – but also cover the rest of your grey hair – then booking root + highlights is also your best option.

What is a Root Retouch?

This service is simply to color a regrowth from 1-2 inches off the scalp. If you wish to lighten your regrowth a solid color but have more than a 2-inch root, you will have to book half a head or a full head of highlights.

What is Roots Retouch Platinum Blond?

You need to bleach out those roots so it matches the rest of that fabulous platinum blond. Keep in mind that if your roots are longer than 1 inch you will need to book a full head of highlights.

What is a Toner and why do I need it?

Pollution, straighteners, and even water can turn hair yellow or brassy. When we tone we prep your hair first by clarifying it and removing all the impurities. Then we add the toner to rebalance the color.

What is a Color Consultation?

Have no idea what to book? This is a 15 consultation so that you can book the right service.

What is Color All-Over (Global)?

A global color is 1 solid color from roots to ends. We color your hair either the same color or darker. This service will not lighten your hair if you wish to lighten your hair you may want to book a balayage or highlights.

What are Highlights?

Look: Overall lightens the hair. Applied starting at the root. Can lighten natural hair up to 6 levels.

Technique: Lightening of the hair in foils, in a very systemized pattern.
Applied up to the root.
Can be done as a full head, half head, or partial/contour/face-framing.

Full Head:
Highlights from the nape to the top of the head.
This is done when a client wishes to go lighter all over.

Half Head:
Highlights from the ears to the top of the head.
This is for clients who have already had highlights and wish to maintain their blond & highlight their regrowth.

Partial/Contour/Face-Framing:
Just one section of highlights.
This is for clients who recently had highlights done and want to maintain or touch up a section. i.e the partition of their hair or around the face.

What are Lowlights?

The technique is the same as highlights, but instead of lightening your strands, we darken them. This service is great for anyone who wants to darken their blond, add some contrast and dimension to a solid blond or extend their root to give a balayage look

Darkening of the hair in foils, in a very systemized pattern.
Applied up to the root.
Can be done as a full head, half head, or partial/contour/face-framing.

Partial : one section (up to 12 foils)
Half head : from the ears to the top
Full head :from neckline to top of head

Full Head:
Lowlights from the nape to the top of the head.
This is done when a client wishes to go globally darker.

Half Head:
Lowlights from the ears to the top of the head.
This is for clients who have already had lowlights and wish to maintain their color & lowlight their regrowth.

Partial/Contour/Face-Framing (up to 12 foils)
Just one section of lowlights.
This is for clients who recently had lowlights done and want to maintain or touch up a section. i.e the partition of their hair or around the face.

What are Roots + Highlights?

When you highlight your hair, there are strands that remain natural. With this service we color the hair in between your highlights. If you wish to color your grey and also have highlights you would book this service.

You would also book this service is you are very dark naturally and what to be blond. We lighten strands with bleach and then lighten the other strands with a color

Roots and Partial Highlights
Roots and Half Head Highlights
Roots and Full Head Highlights

What is a Balayage?

A freehand hair painting technique used to lighten strands throughout the mid lengths and ends of your hair. If you wish to go higher than ear level with a balayage then you will need to book a full head of highlights

What is a Balayage Sunkissed Strands?

This balayage is very natural looking. We only lighten your hair between 1-2 levels. Keep in mind that the result depends on your present hair color. If your hair is dyed this will lighten very slightly.

What is a Balayage GO BLONDER?

It means even MORE lightened pieces. This service can lighten you up to 4 levels on the first shot, assuming of course you have virgin, uncolored hair.

If you’ve colored your hair anything but blond, we need to remove that color, while we are removing that color, warm tones will come through.

What is a Metal Detox?

Detoxes metals from inside the hair fiber, protects hair to achieve a pure colour result, and provides hair with vibrancy, shine, softness and nourishment between hair colour services.